Pipe17 incident

Amazon API Partial Outage

Minor Resolved View vendor source →

Pipe17 experienced a minor incident on May 8, 2026 affecting API (v3), lasting 8h 58m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 06:02 AM UTC
Resolved
May 08, 2026, 03:00 PM UTC
Duration
8h 58m
Detected by Pingoru
May 08, 2026, 06:02 AM UTC

Affected components

API (v3)

Update timeline

  1. monitoring May 08, 2026, 06:02 AM UTC

    Partial outage in the Amazon SP API affecting Orders, Fulfillments, Feeds, and Merchant Fulfillments was observed. This outage affects only those customers using Amazon integrations and is causing delays in submitting Fulfillments to Amazon. Our engineering team is closely monitoring the Amazon SP API status and will provide updates as soon as more information becomes available. Amazon API status can be viewed at: https://sellercentral.amazon.com/sp-api-status

  2. monitoring May 08, 2026, 09:36 AM UTC

    Amazon SP API outage is still ongoing, latest investigation reveals Orders are affected along with Fulfillments. Our engineering team is continuously monitoring the situation and will provide updates as soon as more information becomes available.

  3. monitoring May 08, 2026, 12:24 PM UTC

    Amazon SP APIs are now reporting a stable status. Our engineering team is actively working on resolving missed Orders & Fulfillments.

  4. resolved May 08, 2026, 06:50 PM UTC

    At 8am Pacific time / 15:00 UTC, APIs were restore and all pending transactions were processed.