Pipe17 incident

Delayed order processing

Minor Resolved View vendor source →

Pipe17 experienced a minor incident on April 16, 2024 affecting API (v3) and Management Portal, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 03:36 PM UTC
Resolved
Apr 16, 2024, 03:55 PM UTC
Duration
19m
Detected by Pingoru
Apr 16, 2024, 03:36 PM UTC

Affected components

API (v3)Management Portal

Update timeline

  1. investigating Apr 16, 2024, 03:36 PM UTC

    We are looking into a delay affecting order processing. There is no data impact. We will update with additional information by 9AM PST

  2. resolved Apr 16, 2024, 03:55 PM UTC

    We have determined the root cause and resolved the issue.