Pipe17 incident

Processing delays with NetSuite Connector since 2:40 AM PT (9:40am UTC)

Major Resolved View vendor source →

Pipe17 experienced a major incident on October 28, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 09:30 AM UTC
Resolved
Oct 28, 2024, 09:30 AM UTC
Duration
Detected by Pingoru
Oct 28, 2024, 09:30 AM UTC

Update timeline

  1. resolved Oct 28, 2024, 05:06 PM UTC

    NetSuite connector observed significant delays in ingesting new and updated entities (orders, product, inventory). The issue was identified and rectified. Fix is already deployed. The connector is catching up to pull impacted transactions. We expect it to completed in next 3 hours.