PingPlotter Cloud Outage History

PingPlotter Cloud is up right now

PingPlotter Cloud had 9 outages in the last 2 years totaling 2h 17m of downtime — averaging 0.4 incidents per month.

There were 9 PingPlotter Cloud outages since September 9, 2025 totaling 2h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pingplotter.cloud

Minor August 3, 2026

Agent Service outage

Detected by Pingoru
Aug 03, 2026, 04:13 PM UTC
Resolved
Aug 03, 2026, 05:01 PM UTC
Duration
48m
Affected: Agent Service
Timeline · 3 updates
  1. investigating Aug 03, 2026, 04:13 PM UTC

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

  2. identified Aug 03, 2026, 04:32 PM UTC

    We've identified an issue with DNS resolution affecting our agent connection service. New agents may be unable to connect or reconnect during this period. Existing connections are unaffected and will continue to operate normally. We're working with our upstream provider to resolve this and will post an update as soon as we have more information

  3. resolved Aug 03, 2026, 05:01 PM UTC

    Agent Service is now operational! This update was created by an automated monitoring service.

Read the full incident report →

Major August 3, 2026

Identity / Login outage

Detected by Pingoru
Aug 03, 2026, 06:44 AM UTC
Resolved
Aug 03, 2026, 08:12 AM UTC
Duration
1h 28m
Affected: Identity / Login
Timeline · 2 updates
  1. investigating Aug 03, 2026, 06:44 AM UTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

  2. resolved Aug 03, 2026, 08:12 AM UTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

Read the full incident report →

Minor March 19, 2026

Identity / Login isn't accessible at the moment (automated)

Detected by Pingoru
Mar 19, 2026, 12:03 PM UTC
Resolved
Mar 19, 2026, 12:03 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 19, 2026, 12:03 PM UTC

    Type: Incident Affected Components: Identity / Login Mar 19, 12:03:57 GMT+0 - Investigating - Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 12:04:17 GMT+0 - Resolved - Identity / Login is now operational! This update was created by an automated monitoring service.

Read the full incident report →

Minor January 10, 2026

Agent Service isn't accessible at the moment (automated)

Detected by Pingoru
Jan 10, 2026, 09:12 AM UTC
Resolved
Jan 10, 2026, 09:12 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 10, 2026, 09:12 AM UTC

    Type: Incident Duration: 18 minutes Affected Components: Agent Service Jan 10, 09:12:06 GMT+0 - Investigating - Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 10, 09:30:02 GMT+0 - Resolved - Agent Service is now operational! This update was created by an automated monitoring service.

Read the full incident report →

Minor January 10, 2026

Database issues is creating widespread inaccessibility. We are investigating.

Detected by Pingoru
Jan 10, 2026, 07:10 AM UTC
Resolved
Jan 10, 2026, 07:10 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 10, 2026, 07:10 AM UTC

    Type: Incident Duration: 4 hours and 10 minutes Affected Components: Backend Data Collection, Identity / Login, Agent Service, Web Interface API Jan 10, 07:10:34 GMT+0 - Investigating - We are currently investigating this incident. Jan 10, 11:20:07 GMT+0 - Resolved - There was a database issue that was resolved by a restore. All data and pings should be available and flowing.

Read the full incident report →

Minor November 25, 2025

Infrastructure Updates

Detected by Pingoru
Nov 25, 2025, 04:00 AM UTC
Resolved
Nov 25, 2025, 04:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 25, 2025, 04:00 AM UTC

    Type: Maintenance Duration: 15 minutes Affected Components: Backend Data Collection, Identity / Login, Agent Service, Web Interface API Nov 25, 04:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Nov 25, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 25, 04:15:00 GMT+0 - Completed - Maintenance has completed successfully

Read the full incident report →

Minor November 18, 2025

Web Interface API isn't accessible at the moment (automated)

Detected by Pingoru
Nov 18, 2025, 07:40 PM UTC
Resolved
Nov 18, 2025, 07:40 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 18, 2025, 07:40 PM UTC

    Type: Incident Duration: 10 minutes Affected Components: Web Interface API Nov 18, 19:40:41 GMT+0 - Investigating - Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 18, 19:50:52 GMT+0 - Resolved - Web Interface API is now operational! This update was created by an automated monitoring service.

Read the full incident report →

Minor October 8, 2025

Backend Data Collection isn't accessible at the moment (automated)

Detected by Pingoru
Oct 08, 2025, 03:45 AM UTC
Resolved
Oct 08, 2025, 03:45 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 08, 2025, 03:45 AM UTC

    Type: Incident Duration: 1 minute Affected Components: Backend Data Collection Oct 8, 03:45:13 GMT+0 - Investigating - Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 8, 03:45:53 GMT+0 - Resolved - Backend Data Collection is now operational! This update was created by an automated monitoring service.

Read the full incident report →

Minor September 9, 2025

Agent Installer Downloads Failing

Detected by Pingoru
Sep 09, 2025, 05:30 AM UTC
Resolved
Sep 09, 2025, 05:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 09, 2025, 05:30 AM UTC

    Type: Incident Duration: 12 hours and 15 minutes Sep 9, 05:30:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 9, 16:39:23 GMT+0 - Identified - One of our backend servers went through an unexpected migration late last night. Agent and NetCheck downloads are unavailable. Our support ticket system is also currently down. We're urgently working with our hosting provider to fix this. Sep 9, 17:44:46 GMT+0 - Resolved - Agent and NetCheck downloads are fully operational. Thanks for your patience while resolved this issue!

Read the full incident report →