PingPlotter Cloud experienced a minor incident on September 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 09, 2025, 05:30 AM UTC
Type: Incident Duration: 12 hours and 15 minutes Sep 9, 05:30:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 9, 16:39:23 GMT+0 - Identified - One of our backend servers went through an unexpected migration late last night. Agent and NetCheck downloads are unavailable. Our support ticket system is also currently down. We're urgently working with our hosting provider to fix this. Sep 9, 17:44:46 GMT+0 - Resolved - Agent and NetCheck downloads are fully operational. Thanks for your patience while resolved this issue!