PingPlotter Cloud incident

Database issues is creating widespread inaccessibility. We are investigating.

Minor Resolved View vendor source →

PingPlotter Cloud experienced a minor incident on January 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2026, 07:10 AM UTC
Resolved
Jan 10, 2026, 07:10 AM UTC
Duration
—
Detected by Pingoru
Jan 10, 2026, 07:10 AM UTC

Update timeline

  1. resolved Jan 10, 2026, 07:10 AM UTC

    Type: Incident Duration: 4 hours and 10 minutes Affected Components: Backend Data Collection, Identity / Login, Agent Service, Web Interface API Jan 10, 07:10:34 GMT+0 - Investigating - We are currently investigating this incident. Jan 10, 11:20:07 GMT+0 - Resolved - There was a database issue that was resolved by a restore. All data and pings should be available and flowing.