Update timeline
- investigating May 01, 2026, 11:46 AM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- resolved May 01, 2026, 11:10 PM UTC
All the devices been recovered and stably running for around 5 Hours now.
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