Pineapple Net incident

Call Center Issue

Notice Resolved View vendor source →

Pineapple Net experienced a notice incident on January 27, 2026, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 10:37 PM UTC
Resolved
Jan 28, 2026, 12:27 AM UTC
Duration
1h 50m
Detected by Pingoru
Jan 27, 2026, 10:37 PM UTC

Update timeline

  1. investigating Jan 27, 2026, 10:37 PM UTC

    We are currently experiencing a technical issue impacting our phone lines, and our team is unable to receive incoming calls at this time. Our vendor has been engaged and is actively working to identify the cause and restore full functionality as quickly as possible. We will provide further updates as soon as more information becomes available.

  2. resolved Jan 28, 2026, 12:27 AM UTC

    This incident has been resolved.