Update timeline
- investigating Mar 25, 2026, 11:27 PM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- identified Mar 25, 2026, 11:38 PM UTC
Electrical maintenance within the building caused a loss of power to network devices. Engineers are following up with Building management to get continuous updates.
- resolved Mar 26, 2026, 12:24 AM UTC
Electrical maintenance within the building has been completed. The power has been restored, and services are back online
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