Pike13 experienced a notice incident on November 12, 2021 affecting Reporting, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- identified Nov 12, 2021, 08:57 AM UTC
We are currently working on fixing Premium Reporting. We have identified the issue with our vendor and are making necessary changes. Please know that regular reporting is still functional an up-to-date. This is ONLY affecting access Premium Reporting. No data has been affected by the outage.
- resolved Nov 12, 2021, 09:07 AM UTC
We have confirmed that Premium Reporting is back to normal after making the changes.