Pike13 experienced a major incident on December 15, 2021 affecting Your Pike13 Website and API and 1 more component, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 15, 2021, 04:04 PM UTC
We are currently monitoring issues with Pike13 sites not loading. From about 7:40 - 8:00 am Pacific time users were seeing their pages time out or load very slowly.
- monitoring Dec 15, 2021, 04:14 PM UTC
Our infrastructure is on AWS and they have reported issues that affected Pike13. From AWS https://status.aws.amazon.com/: 7:43 AM PST We are investigating Internet connectivity issues to the US-WEST-2 Region. 7:52 AM PST We are investigating Internet connectivity issues to the US-WEST-1 Region. 8:01 AM PST We have identified the root cause of the Internet connectivity to the US-WEST-2 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery. 8:01 AM PST We have identified the root cause of the Internet connectivity to the US-WEST-1 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery.
- monitoring Dec 15, 2021, 04:46 PM UTC
AWS has resolved their issues and Pike13 should be operating normally for everyone now.
- resolved Dec 15, 2021, 06:15 PM UTC
This has been resolved by AWS. Please contact [email protected] for any issues you may have.