Pike13 experienced a major incident on April 15, 2022 affecting Your Pike13 Website and API and 1 more component, lasting 4h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Your Pike13 WebsiteAPIReporting
Update timeline
- monitoring Apr 15, 2022, 07:14 PM UTC
As a continuation of the outage earlier today, there are background processes running to backfill enrollment and other queued data from today's transactions. Currently, the estimate to process the background data is 4 hours, target completion 16:00 PDT. During this period all Pike13 services may perform more slowly than usual.
- monitoring Apr 15, 2022, 07:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 16, 2022, 12:07 AM UTC
As of 16:00 PDT site performance returned to optimized performance.