Pike13 incident

May 2, 2022 Outage

Major Resolved View vendor source →

Pike13 experienced a major incident on May 2, 2022 affecting Your Pike13 Website and Payment Processing and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2022, 07:19 PM UTC
Resolved
May 02, 2022, 07:58 PM UTC
Duration
38m
Detected by Pingoru
May 02, 2022, 07:19 PM UTC

Affected components

Your Pike13 WebsitePayment ProcessingAPIReportingClient App

Update timeline

  1. investigating May 02, 2022, 07:19 PM UTC

    We are receiving reports that some Pike13 pages are not loading. We are investigating the issue now.

  2. monitoring May 02, 2022, 07:23 PM UTC

    We have identified and resolved the issue but will continue monitoring.

  3. resolved May 02, 2022, 07:58 PM UTC

    Pike13 had service degradation affecting some sites. All systems should be back to normal as of 12:30 PST.