Pike13 incident

Document Signing Disruption

Major Resolved View vendor source →

Pike13 experienced a major incident on February 9, 2023 affecting 3rd Party Integration, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2023, 04:40 PM UTC
Resolved
Feb 09, 2023, 06:52 PM UTC
Duration
2h 12m
Detected by Pingoru
Feb 09, 2023, 04:40 PM UTC

Affected components

3rd Party Integration

Update timeline

  1. investigating Feb 09, 2023, 04:40 PM UTC

    Our partner for providing document signing service is experiencing a disruption. We are working with them to resolve this issue and will provide an update here when the problem is resolved.

  2. resolved Feb 09, 2023, 06:52 PM UTC

    This has been resolved. Please email [email protected] if you have any issues.