Pike13 incident

Payment Processing

Critical Resolved View vendor source →

Pike13 experienced a critical incident on March 7, 2023 affecting Payment Processing, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2023, 05:44 PM UTC
Resolved
Mar 07, 2023, 06:14 PM UTC
Duration
30m
Detected by Pingoru
Mar 07, 2023, 05:44 PM UTC

Affected components

Payment Processing

Update timeline

  1. identified Mar 07, 2023, 05:44 PM UTC

    Pike13 is experiencing a payment connection error during the roll-out of a new payment gateway. We are working to immediately resolve this and will repost when the resolution is complete.

  2. resolved Mar 07, 2023, 06:14 PM UTC

    This has been resolved. We apologize for the brief interruption. If you are still having any trouble, please contact [email protected].