Pike13 incident

Reporting and API Data Latency

Minor Resolved View vendor source →

Pike13 experienced a minor incident on May 18, 2024 affecting API and Reporting, lasting 15h 46m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2024, 09:40 PM UTC
Resolved
May 19, 2024, 01:27 PM UTC
Duration
15h 46m
Detected by Pingoru
May 18, 2024, 09:40 PM UTC

Affected components

APIReporting

Update timeline

  1. identified May 18, 2024, 09:40 PM UTC

    Data updates to the reporting system and the reporting API halted. They have been restarted and are working normally again. Updates are catching up, but are still behind current by approximately 18 hours.

  2. identified May 19, 2024, 12:47 AM UTC

    Data latency is improving slowly, but still has a ways to go. We do not expect it to be completely caught up until sometime tomorrow.

  3. resolved May 19, 2024, 01:27 PM UTC

    Reporting data latency has returned to normal.