Pike13 incident

Reporting API Degraded Performance

Minor Resolved View vendor source →

Pike13 experienced a minor incident on June 27, 2024 affecting API and Reporting, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 11:19 AM UTC
Resolved
Jun 27, 2024, 01:20 PM UTC
Duration
2h 1m
Detected by Pingoru
Jun 27, 2024, 11:19 AM UTC

Affected components

APIReporting

Update timeline

  1. investigating Jun 27, 2024, 11:19 AM UTC

    Something isn't working right now. We're checking into it and will update you with more information ASAP.

  2. investigating Jun 27, 2024, 11:35 AM UTC

    This alarm is regarding the Reporting API.

  3. investigating Jun 27, 2024, 12:14 PM UTC

    Systems are still functioning normally. One of the servers in the cluster failed and must be replaced, but the other servers are carrying the load.

  4. identified Jun 27, 2024, 01:06 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Jun 27, 2024, 01:20 PM UTC

    The unhealthy server has been replaced. All systems back to normal. There was no outage associated with this incident. Only a temporary reduction in capacity and redundancy.