Pike13 incident

500 Errors on Today page for some sites (only affecting Pike13 Support staff)

Major Resolved View vendor source →

Pike13 experienced a major incident on August 19, 2024 affecting Your Pike13 Website, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2024, 03:11 PM UTC
Resolved
Aug 19, 2024, 03:39 PM UTC
Duration
28m
Detected by Pingoru
Aug 19, 2024, 03:11 PM UTC

Affected components

Your Pike13 Website

Update timeline

  1. investigating Aug 19, 2024, 03:11 PM UTC

    We are currently investigating this issue.

  2. identified Aug 19, 2024, 03:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 19, 2024, 03:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 19, 2024, 03:39 PM UTC

    This incident has been resolved.

  5. postmortem Aug 19, 2024, 06:24 PM UTC

    After further analysis, it has been determined that this issue only affected Pike13 Support staff. No customers or clients were impacted.