Pike13 incident

Application Slowness

Minor Resolved View vendor source →

Pike13 experienced a minor incident on October 14, 2024 affecting Your Pike13 Website and API, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2024, 11:28 PM UTC
Resolved
Oct 15, 2024, 03:25 AM UTC
Duration
3h 57m
Detected by Pingoru
Oct 14, 2024, 11:28 PM UTC

Affected components

Your Pike13 WebsiteAPI

Update timeline

  1. investigating Oct 14, 2024, 10:32 PM UTC

    Pike13 had been intermittently slow throughout the day. We are investigating.

  2. investigating Oct 14, 2024, 11:19 PM UTC

    We are going to replace the hardware for the database in 10 minutes from now. There will be a 5-minute outage.

  3. investigating Oct 14, 2024, 11:28 PM UTC

    Slightly delayed while complete a full database backup first. Estimated time of outage now 11:00pm EDT.

  4. investigating Oct 15, 2024, 03:08 AM UTC

    The hardware replacement is in progress.

  5. resolved Oct 15, 2024, 03:25 AM UTC

    Maintenance complete. Systems operating normally now. We will be monitoring for recurrence of the intermittent slowness.