Phreesia experienced a minor incident on September 11, 2025 affecting Phreesia Dashboard, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2025, 07:01 PM UTC
We are currently experiencing an issue impacting users from logging into the Phreesia dashboard and causing errors when completing various actions in the dashboard. Our Engineering team is actively investigating and working to restore full performance. We have enabled our Auxiliary Payment System. For any transactions please process them through our Auxiliary Payment System: https://payments.phreesia.net/ Please check back at this page for additional updates.
- monitoring Sep 11, 2025, 07:20 PM UTC
The login issues and errors affecting the Phreesia Dashboard have been resolved, and performance has returned to normal. Our team will continue to monitor closely to ensure system stability. Thank you for your patience, and we apologize for the inconvenience.
- resolved Sep 11, 2025, 09:09 PM UTC
The login issues and errors affecting the Phreesia Dashboard have been resolved. Thank you for your patience, and we again apologize for the inconvenience. Start Time: 2:43 PM ET End Time: 3:16 PM ET