Photoroom incident

Increased error rate with background generation

Notice Resolved View vendor source →

Photoroom experienced a notice incident on September 16, 2025 affecting Image Editing API Uptime, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 02:43 PM UTC
Resolved
Sep 16, 2025, 04:04 PM UTC
Duration
1h 20m
Detected by Pingoru
Sep 16, 2025, 02:43 PM UTC

Affected components

Image Editing API Uptime

Update timeline

  1. investigating Sep 16, 2025, 02:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 16, 2025, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2025, 04:04 PM UTC

    This incident has been resolved.