phoenixNAP incident

Maintenance – Customer Support Portal

phoenixNAP is currently experiencing a minor incident affecting Login, which began 7h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 06:44 PM UTC
Resolved
Ongoing
Duration
● 6h 53m
Detected by Pingoru
Oct 21, 2026, 06:44 PM UTC

Affected components

Login

Update timeline

  1. investigating Oct 21, 2026, 06:44 PM UTC

    The customer support portal will be temporarily unavailable due to scheduled maintenance. During this time, customers will not be able to submit support tickets through the portal. For assistance, please submit your requests directly via email to [email protected] We apologize for any inconvenience and appreciate your patience and understanding.