phoenixNAP incident

Incident - Cloud Directory Availability service status

Major Resolved View vendor source →

phoenixNAP experienced a major incident on February 9, 2025 affecting Data Security Cloud (DSC), lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2025, 08:37 AM UTC
Resolved
Feb 09, 2025, 09:26 AM UTC
Duration
49m
Detected by Pingoru
Feb 09, 2025, 08:37 AM UTC

Affected components

Data Security Cloud (DSC)

Update timeline

  1. investigating Feb 09, 2025, 08:37 AM UTC

    We would like to inform that to unforeseen circumstances, the Cloud Directory Availability service is currently down. As soon as the service has been fixed, we will update this notification

  2. resolved Feb 09, 2025, 09:26 AM UTC

    The Cloud Directory availability service issue has been resolved. The service is now fully operational again.