phoenixNAP experienced a minor incident on March 2, 2026 affecting Virtual Private Data Center (VPDC), lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Virtual Private Data Center (VPDC)
Update timeline
- investigating Mar 02, 2026, 10:22 AM UTC
Company: phoenixNAP Site: PHX - VPDC Product: Virtual Private Data Center We are currently investigating an issue causing increased latency and intermittent timeouts when accessing and interacting with the VMware Cloud Director portal (https://vpdc.phoenixnap.com). Our engineering teams are actively working to identify and resolve the problem. Further updates will be provided as they become available.
- investigating Mar 02, 2026, 01:37 PM UTC
Our engineering teams have identified and resolved the problem.
- resolved Mar 02, 2026, 01:39 PM UTC
This incident has been resolved.