phoenixNAP experienced a major incident on May 16, 2026 affecting Colocation, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 16, 2026, 12:26 AM UTC
Our team has detected an issue on our Colocation Network Blend in Phoenix. We are investigating it, and we will provide updates via email and this page shortly. If you have any questions about this incident, feel free to reach out to [email protected].
- investigating May 16, 2026, 12:58 AM UTC
We are continuing to investigate the issue with our Colocation Network Blend in Phoenix and will provide updates via email and this page shortly. If you have any questions about this incident, feel free to reach out to [email protected].
- resolved May 16, 2026, 01:31 AM UTC
We have resolved the issue on our Colocation Network Blend in Phoenix that we identified earlier today. All our systems are now back up and running. If you have any questions about this incident, feel free to reach out to [email protected].