phoenixNAP experienced a major incident on June 9, 2026 affecting Colocation, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Colocation
Update timeline
- investigating Jun 09, 2026, 10:30 PM UTC
Our teams are currently aware of an issue affecting networking in our Phoenix Node. Our technicians are investigating and more information will be posted here as it becomes available.
- monitoring Jun 09, 2026, 11:02 PM UTC
Our engineers have isolated the issue and implemented a fix. At this time, we are seeing traffic return to normal. If you continue to see issues, please contact our team at [email protected]
- resolved Jun 10, 2026, 12:07 AM UTC
At this time this issue is believed fully resolved and no further disruptions have been observed. If you continue to see issues, please contact our team at [email protected] Phoenix - Colocation