System & Security Patching - USA
Affected: Phocas Software
Phocas Software Outage History
Phocas Software is up right nowPhocas Software had 11 outages in the last 2 years totaling 26h 33m of downtime, averaging 0.5 incidents per month.
There were 11 Phocas Software outages since October 25, 2024 totaling 26h 33m of downtime. Each is summarised below. Incident details, duration, and resolution information.
System & Security Patching - UKS
Affected: Phocas Software
System & Security Patching - AUS
Affected: Phocas Software
USA - System & Security Patching
Issue with Tabs Not Loading in Budgets & Forecasts
Timeline · 3 updates
- investigating Sep 11, 2025, 08:53 PM UTC
We’re aware that some customers are currently experiencing issues with tabs not loading in Budgets & Forecasts. Our team has identified the problem and is actively investigating. We’ll provide an update once more information is available..
- identified Sep 11, 2025, 09:17 PM UTC
The issue has been identified. A fix has been developed and is currently being prepared for release. We expect the fix to be deployed within the next hour. Further updates will be provided once the release is complete..
- resolved Sep 11, 2025, 10:06 PM UTC
This incident has been resolved..
UKS - System & Security Patching
Outage - UKS Cloud
Timeline · 5 updates
- identified Sep 05, 2025, 12:00 PM UTC
We have identified and are working on a solution to the current outage, and will provide updates ASAP.
- identified Sep 05, 2025, 12:37 PM UTC
We are continuing to work on a fix for this incident..
- identified Sep 05, 2025, 12:59 PM UTC
We are continuing to work on a fix for this incident..
- monitoring Sep 05, 2025, 01:11 PM UTC
We have implemented a fix and are currently monitoring the result..
- resolved Sep 05, 2025, 01:19 PM UTC
This incident has been resolved, service is fully restored..
Unplanned Service Outage
Timeline · 3 updates
- investigating Apr 07, 2025, 04:50 PM UTC
We are currently investigating an issue impacting a subset of customer sites. Our team is actively working to restore full service and minimize disruption as quickly as possible. Thank you for your patience and understanding..
- monitoring Apr 07, 2025, 04:57 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Apr 07, 2025, 05:15 PM UTC
This incident has been resolved..
Outage - Phocas AUS
Timeline · 4 updates
- investigating Feb 11, 2025, 11:50 AM UTC
We are currently investigating this incident..
- identified Feb 11, 2025, 12:38 PM UTC
The issue has been identified and we are working to resolve the outage.
- monitoring Feb 11, 2025, 12:39 PM UTC
A fix has been applied and we are now monitoring.
- resolved Feb 11, 2025, 04:35 PM UTC
This incident has been resolved..
Performance Degradation
Timeline · 3 updates
- investigating Nov 22, 2024, 03:41 PM UTC
We are currently investigating an issue that is causing latency. Our team is actively working on resolving the problem and improving performance. We will share updates as soon as we have more information. Thank you for your understanding and patience..
- resolved Nov 22, 2024, 07:16 PM UTC
This incident has been resolved..
- resolved Nov 22, 2024, 07:17 PM UTC
This incident has been resolved..
Increased error rates in Syncs, File Uploads and Connectors
Timeline · 4 updates
- investigating Oct 25, 2024, 08:55 AM UTC
We are currently investigating this incident..
- identified Oct 25, 2024, 09:58 AM UTC
We are continuing to work on a fix for this incident..
- monitoring Oct 25, 2024, 10:34 AM UTC
We have applied a fix, and are monitoring the status of syncs, connectors and builds.
- resolved Oct 26, 2024, 12:11 AM UTC
This incident has been resolved..