Phocas Software incident

Increased error rates in Syncs, File Uploads and Connectors

Minor Resolved View vendor source →

Phocas Software experienced a minor incident on October 25, 2024, lasting 15h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 08:55 AM UTC
Resolved
Oct 26, 2024, 12:11 AM UTC
Duration
15h 16m
Detected by Pingoru
Oct 25, 2024, 08:55 AM UTC

Update timeline

  1. investigating Oct 25, 2024, 08:55 AM UTC

    We are currently investigating this incident..

  2. identified Oct 25, 2024, 09:58 AM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Oct 25, 2024, 10:34 AM UTC

    We have applied a fix, and are monitoring the status of syncs, connectors and builds.

  4. resolved Oct 26, 2024, 12:11 AM UTC

    This incident has been resolved..