Phocas Software incident

Outage - UKS Cloud

Major Resolved View vendor source →

Phocas Software experienced a major incident on September 5, 2025, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 12:00 PM UTC
Resolved
Sep 05, 2025, 01:19 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 05, 2025, 12:00 PM UTC

Update timeline

  1. identified Sep 05, 2025, 12:00 PM UTC

    We have identified and are working on a solution to the current outage, and will provide updates ASAP.

  2. identified Sep 05, 2025, 12:37 PM UTC

    We are continuing to work on a fix for this incident..

  3. identified Sep 05, 2025, 12:59 PM UTC

    We are continuing to work on a fix for this incident..

  4. monitoring Sep 05, 2025, 01:11 PM UTC

    We have implemented a fix and are currently monitoring the result..

  5. resolved Sep 05, 2025, 01:19 PM UTC

    This incident has been resolved, service is fully restored..