Phocas Software incident

Unplanned Service Outage

Major Resolved View vendor source →

Phocas Software experienced a major incident on April 7, 2025, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 04:50 PM UTC
Resolved
Apr 07, 2025, 05:15 PM UTC
Duration
24m
Detected by Pingoru
Apr 07, 2025, 04:50 PM UTC

Update timeline

  1. investigating Apr 07, 2025, 04:50 PM UTC

    We are currently investigating an issue impacting a subset of customer sites. Our team is actively working to restore full service and minimize disruption as quickly as possible. Thank you for your patience and understanding..

  2. monitoring Apr 07, 2025, 04:57 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Apr 07, 2025, 05:15 PM UTC

    This incident has been resolved..