Philo experienced a major incident on October 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 22, 2025, 07:33 PM UTC
Type: Incident Duration: 2 hours and 28 minutes Affected Components: Apps, Sign In, Sign Up, Video Oct 22, 19:33:07 GMT+0 - Investigating - We’re currently experiencing a service outage affecting Fire TV. Our engineering team is actively working to resolve the issue and restore service as quickly as possible. Oct 22, 20:29:33 GMT+0 - Identified - Oct 22, 22:01:31 GMT+0 - Resolved - This incident has been resolved.