Pexip incident

Potential Microsoft Teams CVI and MTR Call Failures in Europe

Notice Resolved View vendor source →

Pexip experienced a notice incident on October 2, 2025 affecting Connect for Microsoft Teams Meetings, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 06:54 AM UTC
Resolved
Oct 02, 2025, 08:42 AM UTC
Duration
1h 47m
Detected by Pingoru
Oct 02, 2025, 06:54 AM UTC

Affected components

Connect for Microsoft Teams Meetings

Update timeline

  1. investigating Oct 02, 2025, 06:54 AM UTC

    We have observed potential Microsoft Teams Cloud Video Interop (CVI) and Microsoft Teams Rooms (MTR) call failures in Europe. The Team is currently investigating the impact.

  2. monitoring Oct 02, 2025, 07:02 AM UTC

    The Team has narrowed down the issue to have affected a small number of calls between 05:55 UTC and 06:36 UTC and has been mitigated since.

  3. resolved Oct 02, 2025, 08:42 AM UTC

    This incident has been resolved