Pexip incident

Microsoft Teams Rooms to VTC calling is failing.

Minor Resolved View vendor source →

Pexip experienced a minor incident on October 29, 2025 affecting Connect for Microsoft Teams Rooms (MTRs), lasting 17h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:00 PM UTC
Resolved
Oct 30, 2025, 09:12 AM UTC
Duration
17h 12m
Detected by Pingoru
Oct 29, 2025, 04:00 PM UTC

Affected components

Connect for Microsoft Teams Rooms (MTRs)

Update timeline

  1. identified Oct 29, 2025, 06:40 PM UTC

    There is an ongoing service degradation with Microsoft Azure, which is affecting calls from Microsoft Teams Rooms to VTC devices. We are currently investigating a workaround to continue service while Microsoft Services are degraded. Microsoft Status Page: https://status.cloud.microsoft/

  2. monitoring Oct 29, 2025, 06:57 PM UTC

    Microsoft Teams Rooms to VTC device calling is working again. We have implemented an interim measure recommended by Microsoft while services are degraded.

  3. resolved Oct 30, 2025, 09:12 AM UTC

    This incident has been resolved.