Pexip incident

Pexip Services Currently Unavailable

Notice Resolved View vendor source →

Pexip experienced a notice incident on November 15, 2025 affecting Provisioning and Connect for Microsoft Teams Meetings and 1 more component, lasting 8h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2025, 10:57 AM UTC
Resolved
Nov 15, 2025, 07:13 PM UTC
Duration
8h 16m
Detected by Pingoru
Nov 15, 2025, 10:57 AM UTC

Affected components

ProvisioningConnect for Microsoft Teams MeetingsRegistrationConnect for Microsoft Teams Rooms (MTRs)Connect for Zoom RoomsCallingPhone bookConnect for Google Meet MeetingsConnect for Google RoomsBring your own carrier (BYOC)

Update timeline

  1. investigating Nov 15, 2025, 10:57 AM UTC

    We are investigating with priority

  2. investigating Nov 15, 2025, 11:12 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 15, 2025, 12:37 PM UTC

    We have identified the issue and are currently working toward a solution.

  4. monitoring Nov 15, 2025, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 15, 2025, 02:27 PM UTC

    We are continuing to validate that all systems have returned to operations. If you have a registered endpoint and it is not registering, we recommend rebooting the system.

  6. resolved Nov 15, 2025, 07:13 PM UTC

    This incident has been resolved.