Pexip incident

LDAP Phonebook Service Unavailable

Notice Resolved View vendor source →

Pexip experienced a notice incident on January 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 07:52 AM UTC
Resolved
Jan 20, 2026, 10:00 AM UTC
Duration
—
Detected by Pingoru
Jan 21, 2026, 07:52 AM UTC

Update timeline

  1. resolved Jan 21, 2026, 07:52 AM UTC

    On 20 January 2026, between 09:55 and 20:25 UTC, HP/Poly endpoints registered to the Pexip Service may have experienced issues accessing the LDAP phonebook directory. The issue was identified as being related to a recent planned service update. The change was subsequently reverted, and normal functionality was restored.