Pexip incident

CVI call failures in US

Major Resolved View vendor source →

Pexip experienced a major incident on April 14, 2026 affecting Connect for Microsoft Teams Meetings and Connect for Microsoft Teams Rooms (MTRs), lasting 7h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 03:06 PM UTC
Resolved
Apr 14, 2026, 10:22 PM UTC
Duration
7h 15m
Detected by Pingoru
Apr 14, 2026, 03:06 PM UTC

Affected components

Connect for Microsoft Teams MeetingsConnect for Microsoft Teams Rooms (MTRs)

Update timeline

  1. investigating Apr 14, 2026, 03:06 PM UTC

    We are investigating an issue where some CVI calls in the US region are failing.

  2. monitoring Apr 14, 2026, 04:27 PM UTC

    A fix has been applied and we are monitoring the results.

  3. resolved Apr 14, 2026, 10:22 PM UTC

    This incident has been resolved.