PEXA incident

Mobile Signing Issue

Minor Resolved View vendor source →

PEXA experienced a minor incident on August 14, 2026 affecting Digital Signing Validation and Mobile Signing Validation, lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 01:48 AM UTC
Resolved
Aug 14, 2026, 07:16 AM UTC
Duration
5h 27m
Detected by Pingoru
Aug 14, 2026, 01:48 AM UTC

Affected components

Digital Signing ValidationMobile Signing Validation

Update timeline

  1. investigating Aug 14, 2026, 01:48 AM UTC

    We are currently investigating an issue impacting signing with Mobile Signing. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.

  2. investigating Aug 14, 2026, 02:42 AM UTC

    We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.

  3. investigating Aug 14, 2026, 04:01 AM UTC

    We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.

  4. investigating Aug 14, 2026, 05:17 AM UTC

    We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates. As a result, there may be impacts to signing in PEXA. We will provide you with an update within the hour. Thank you for your patience.

  5. monitoring Aug 14, 2026, 05:40 AM UTC

    The issue that was impacting signing for Mobile Signing and some soft certificates is now resolved. Signing is now working as normal. We apologise for any inconvenience caused to you and your customers.

  6. monitoring Aug 14, 2026, 06:34 AM UTC

    The issue that was impacting signing for Mobile Signing and soft certificates is now resolved. Signing is now working as normal. We apologise for any inconvenience caused to you and your customers.

  7. resolved Aug 14, 2026, 07:16 AM UTC

    The issue that was impacting signing for Mobile Signing and soft certificates is now resolved. Signing is now working as normal. We apologise for any inconvenience caused to you and your customers.