PEXA experienced a minor incident on September 28, 2026 affecting VIC and NSW and 1 more component, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2026, 12:47 AM UTC
We are currently investigating an issue impacting ATO GST forms. For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed. We will provide further updates as soon as possible. Thank you for your patience.
- identified Sep 28, 2026, 01:51 AM UTC
We are aware of an issue impacting ATO GST forms. For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed. We will provide further updates as soon as possible. Thank you for your patience.
- monitoring Sep 28, 2026, 02:43 AM UTC
We can confirm the issue impacting ATO GST forms is now resolved. We will continue to monitor. We apologise again for the disruption this has caused you and your customers.
- resolved Sep 28, 2026, 04:05 AM UTC
We can confirm the issue impacting ATO GST forms is now resolved. We apologise for any inconvenience this caused you and your customers.