PEXA experienced a notice incident on December 14, 2025 affecting VIC and NSW and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
VICNSWQLDWASAACTTASNT
Update timeline
- investigating Dec 14, 2025, 11:42 PM UTC
We are currently investigating an issue impacting our Customer Support phone number. If you need to contact us urgently please email [email protected]
- resolved Dec 15, 2025, 12:07 AM UTC
The issue impacting out Customer Support phone line has been resolved. We’re sorry for the inconvenience this may have caused.