Personio experienced a minor incident on January 21, 2026 affecting Overall System availability and Preliminary Payroll (and file export integrations), lasting 5h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Overall System availabilityPreliminary Payroll (and file export integrations)
Update timeline
- investigating Jan 21, 2026, 11:18 AM UTC
We are currently experiencing some issues with the preliminary payroll. The following features can be affected for some customers: - salary tab - salary attributes Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- monitoring Jan 21, 2026, 12:11 PM UTC
We are monitoring the situation.
- resolved Jan 21, 2026, 04:39 PM UTC
This incident has been resolved.