Persona Identities incident

Planned Maintenance - US Multi-Tenant Environment — Scheduled

Persona Identities experienced a major incident on August 31, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Update timeline

investigating Aug 31, 2026, 03:26 PM UTC

To ensure optimal performance and security, we will be performing routine maintenance on Tuesday, September 15, 2026 from 04:00 – 05:00 UTC in our US multi-tenant environment. During a brief portion of this window, customers in this environment may experience minor increases in API latency or occasional transient errors as database systems are updated. Any impact is expected to be short-lived and self-resolving. No customer action is required. We will post updates to this page if the maintenance window is extended or if any unexpected issues arise.