Persona Identities incident

Document Verifications Failing — Resolved

Minor Resolved View vendor source →

Persona Identities experienced a minor incident on October 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 09:16 PM UTC
Resolved
Oct 06, 2026, 09:16 PM UTC
Duration
—
Detected by Pingoru
Oct 06, 2026, 09:16 PM UTC

Update timeline

  1. resolved Oct 06, 2026, 09:16 PM UTC

    This incident has been resolved. Between 7:00PM and 8:47PM UTC (12:00–1:47 PM PDT), some DocAI verifications may have failed to process or returned unexpected results. Verifications have been processing normally since 8:47PM UTC. We apologize for the disruption and thank you for your patience.