Persona Identities incident

Intermittent OCR Issues Impacting Government ID Verifications — Resolved

Minor Resolved View vendor source →

Persona Identities experienced a minor incident on August 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 08:30 PM UTC
Resolved
Aug 20, 2026, 08:30 PM UTC
Duration
—
Detected by Pingoru
Aug 20, 2026, 08:30 PM UTC

Update timeline

  1. investigating Aug 20, 2026, 08:30 PM UTC

    Between 4:00 UTC and 8:19 UTC, we experienced OCR errors impacting government ID verifications. This is now resolved.