Persona Identities incident

Intermittent OCR Issues Impacting Government ID Verifications — Monitoring

Major Resolved View vendor source →

Persona Identities experienced a major incident on August 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 07:57 PM UTC
Resolved
Aug 20, 2026, 07:57 PM UTC
Duration
—
Detected by Pingoru
Aug 20, 2026, 07:57 PM UTC

Update timeline

  1. investigating Aug 20, 2026, 07:57 PM UTC

    Our team has identified the source and a fix is being rolled out. We are monitoring to confirm full resolution.