Persona Identities incident

Degraded Performance for Verifications — Resolved

Major Resolved View vendor source →

Persona Identities experienced a major incident on March 27, 2026, lasting 137d 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 12:00 AM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
137d 20h
Detected by Pingoru
Mar 27, 2026, 12:00 AM UTC

Update timeline

  1. investigating Mar 27, 2026, 12:00 AM UTC

    Resolved – Clarification Earlier, we notified you of a potential increase in verification latency. The increase was briefly impacting p95 and should not have been noticeable for the majority of customers. This notification was triggered prematurely in the spirit of transparency, we apologize for any confusion caused. All systems have been operating normally.