Persona Identities incident
Elevated External API Errors — Resolved
Persona Identities experienced a major incident on April 21, 2026, lasting 111d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 21, 2026, 11:48 PM UTC
Between 19:00 UTC and 22:12 UTC, customers intermittently saw elevated 400 error API responses. The issue is now resolved.