Persona Identities incident
Planned Maintenance - US Multi-Tenant Environment — Scheduled
Persona Identities experienced a major incident on June 9, 2026, lasting 63d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 09, 2026, 06:16 PM UTC
Due to unforeseen circumstances, we were unable to complete the scheduled maintenance on Tuesday, June 9, 2026 from 04:00 – 05:00 UTC during that original maintenance window. This maintenance window will be performing those planned operations on Friday, June 12, 2026 from 04:00 – 05:00 UTC. During a brief portion of this window, customers in this environment may experience minor increases in API latency or occasional transient errors as database systems are updated. Any impact is expected to be short-lived and self-resolving. No customer action is required. We will post updates to this page if the maintenance window is extended or if any unexpected issues arise. Thank you for your patience.