Persona Identities incident

Increased latency for verifications — Identified

Major Resolved View vendor source →

Persona Identities experienced a major incident on June 10, 2026, lasting 62d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 03:48 AM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
62d 16h
Detected by Pingoru
Jun 10, 2026, 03:48 AM UTC

Update timeline

  1. investigating Jun 10, 2026, 03:48 AM UTC

    We're currently monitoring elevated response times affecting government ID and selfie verifications in the US region. The delays are linked to a degradation in our cloud storage provider (Google Cloud Storage). We are monitoring GCS's status and will update as soon as we have more information.