Persona Identities incident

Elevated workflow run errors — Resolved

Major Resolved View vendor source →

Persona Identities experienced a major incident on June 16, 2026, lasting 56d 12h. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 07:38 AM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
56d 12h
Detected by Pingoru
Jun 16, 2026, 07:38 AM UTC

Update timeline

  1. investigating Jun 16, 2026, 07:38 AM UTC

    From 07:12 AM UTC to 07:38 AM UTC, we saw elevated workflow execution errors. During this window, Inquiry completion rates for legacy US tenants fell to zero. We identified the cause and applied mitigations; services are stable and under active monitoring.