Persona Identities incident

Elevated Latency on Document verifications and Government ID verification — Resolved

Major Resolved View vendor source →

Persona Identities experienced a major incident on July 25, 2026, lasting 17d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 01:09 AM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
17d 19h
Detected by Pingoru
Jul 25, 2026, 01:09 AM UTC

Update timeline

  1. investigating Jul 25, 2026, 01:09 AM UTC

    A fix was applied at 19:15 UTC (July 21st). The issue is now resolved.